Chase

I led the redesign of key experiences across Chase mobile banking, creating simpler and more intuitive ways for customers to manage their money. I focused on simplifying complex banking journeys, improving the structure of the product, and creating experiences that felt clearer, faster, and more intuitive.

Chase bank logo with blue background and geometric symbol
Chase bank logo with blue background and geometric symbol

Product Design
Interaction Design
Experience Strategy
Information Architecture
Mobile Design
Customer Journeys

A young woman with glasses takes a photo with her smartphone at a wooden table.
A young woman with glasses takes a photo with her smartphone at a wooden table.
Screenshots of a banking app on two smartphones, showing login on the left and account balance on the right.
Screenshots of a banking app on two smartphones, showing login on the left and account balance on the right.
A smartphone screen displaying the Chase Mobile app in the App Store, showing the app's icon, name, developer, download button, ratings, age restriction, category, and some preview images.
A smartphone screen displaying the Chase Mobile app in the App Store, showing the app's icon, name, developer, download button, ratings, age restriction, category, and some preview images.
Screenshot of the Chase Mobile app on a mobile device with the Chase logo, app name, publisher, a 4+ age rating, and an 'Open' button.
Screenshot of the Chase Mobile app on a mobile device with the Chase logo, app name, publisher, a 4+ age rating, and an 'Open' button.
Mobile login screen for J.P. Morgan app with a background of a modern glass office building reflecting a cloudy sky.
Mobile login screen for J.P. Morgan app with a background of a modern glass office building reflecting a cloudy sky.
An iPhone displaying the Chase QuickPay app screen with options to request or send money, and a message indicating no to-do list items for the day.
An iPhone displaying the Chase QuickPay app screen with options to request or send money, and a message indicating no to-do list items for the day.
Screenshots of a mobile payment app on three smartphones showing login screen, account summary with reward hints, and QR code payment scanning interface.
Screenshots of a mobile payment app on three smartphones showing login screen, account summary with reward hints, and QR code payment scanning interface.
Series of smartwatch screens displaying notifications, balances, sending money, and eFATM features.
Series of smartwatch screens displaying notifications, balances, sending money, and eFATM features.